Frequently Asked Questions
- What time is check in and check out?
Check in: 14h00 // check out 12h00.
- Can I leave the room late?
No.
- Can I choose the type of bed in my room? (Large bed – two beds) Yes, please request it when you make the reservation.
- Are there non-smoking rooms?
No.
- How many storeys does the building have? Is there a lift?
There are 6 floors and a lift.
- Is there air conditioning in the rooms?
No.
- Is your hotel adapted for the handicapped?
No.
- Can you keep my luggage when I leave the room?
Yes.
- Is there a safe place to park my car? How much does it cost?
There’s public parking near the hotel19€/24h.
- Does the hotel have an Internet or e-mail terminal for guests?
Yes, 6€/30 minutes.
- Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes, WIFI (extra charge).
- What languages are spoken in Reception?
French, English and Spanish.
- Where may I rent a car?
To rent a car, just ask at the reception desk, we will help you find one.
- How far away is the Eiffel Tower?
Only a 10-15 minute-walk.
- We are coming with 1 (or more) child (-ren), do you accept adding an extra bed in a double room? What are the other options?
Yes, 20€ extra charge, you must ask the hotel when you make your booking and wait their approval, because we only have 3 triple rooms.
- What is the nearest metro station and how long does it take to get there?
Metro Dupleix, line 6, 1-minute walk.
- How much does a taxi from the airport cost?
Orly: 30-40 € // CDG: 60 €
- How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in «Rates and Bookings», click on «Track/Cancel Reservation», then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.
